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Warranty & Quality Guarantee

Backed by six decades of horological engineering, vertical manufacturing controls, and international quality standards.

Manufacturing Heritage Since 1966

Precision Engineering Guaranteed for Global Markets

Every Maxima timepiece reflects over 60 years of precision watchmaking. From machining mechanical components on Swiss lathes in 1966 to establishing complete movement assembly and pioneered 100% pressure-tested waterproof construction in 1996, our industrial foundation guarantees that every unit meets strict international quality tolerances.

We provide a comprehensive 1-Year International Manufacturer Warranty for all global distributors, importers, and retail buyers, ensuring total operational reliability and structural integrity.

Maxima Watch quality inspection and testing standard

Industrial Benchmarks

In-House QC & Testing Metrics

Our vertically integrated production process ensures that every batch undergoes 100% dual-stage quality control before dispatching to overseas markets.

Movement Calibration

Quartz movements are rate-calibrated to maintain an accuracy standard of ±15 to ±20 seconds per month under ambient international temperatures.

Pressure & Seal Testing

100% of waterproof and fiber references undergo vacuum dry-checks and wet condensation pressure testing to verify gasket integrity up to 30M / 50M standards.

Material Integrity

Zirconium oxide ceramic, 316-grade stainless steel, and ion-plated coatings undergo accelerated corrosion, UV color-stability, and hardness audits.

Product Line Performance Guarantee Matrix

Watch Collection Movement Specification Factory Water Resistance Warranty Period
Serica Ceramic High-Accuracy Quartz 3 ATM (30 Meters) 1 Year International
Apex Luxe & Apex Multi-Function / Automatic / Quartz 3 ATM - 5 ATM 1 Year International
Waterproof Series Sealed Quartz Caliber 5 ATM (Pressure Verified) 1 Year International
Aqua Fiber Series Reinforced Polymer Movement Mount 3 ATM - 5 ATM 1 Year International
Smartwatch Series Low-Power Connected Processor IP67 / IP68 Rating 1 Year International

Terms of Assurance

What Is Covered Under Warranty

Included Coverage

  • Manufacturing defects in movement components or assembly.
  • Unexplained operational failure of hands, date modules, or crown stem mechanism.
  • Factory gasket seating failure or seal breakdown under normal specified pressure.
  • Material flaking or structural casing flaws present upon arrival.

Exclusions & Wear Limits

  • Normal wear and aging of straps, bracelets, mineral crystal, or exterior plating.
  • Damage caused by physical impact, unauthorized tampering, or improper crown usage underwater.
  • Depletion of standard quartz watch batteries during ongoing wear cycle.
  • Cosmetic scratches or blemishes incurred post-delivery.

Global Support Workflow

International Warranty Claim Procedure

Designed to provide overseas buyers, brand partners, and importers with rapid resolution and replacement service.

1

Claim Request

Submit serial numbers, purchase invoices, and photographic or video evidence of the technical issue.

2

Engineering Review

Our horology evaluation team verifies the claim against batch quality logs within 24 to 48 hours.

3

Service Authorization

Authorized components, replacement units, or credit notes are dispatched via priority international logistcs.

4

Final Audit

Repaired or replacement timepieces undergo re-inspection and pressure re-certification prior to final handover.

Partner with an Established Watch Manufacturer

For OEM/ODM manufacturing inquiries, global wholesale distribution, or technical warranty support, contact our international business division.

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